Privacy Policy

Who We Are

RNW Solicitors is a legal services provider based in the United Kingdom. Our contact details are:

RNW Solicitors
6A St Marks Street, Bolton,
Greater Manchester, BL3 6NR
Email: info@rnwsolicitors.com
0044 (0)330 175 7627

We are the data controller for the purposes of the UK GDPR.

What Data We Collect

We may collect and process the following personal data:

• Full name
• Contact information (email, phone number, address)
• Details about your legal enquiry
• Any additional information you provide in your message or form

If you interact with us through Facebook Instant Forms, we may receive information that includes your name, email address, and phone number, as provided by Facebook.

How We Use Your Data

We collect and use your data for the following purposes:

• To contact you in response to your enquiry
• To provide legal advice and services
• To follow up with you as necessary
• For internal record keeping
• To comply with legal obligations

We do not use your data for automated decision-making or profiling.

Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear consent for us to process your personal data.
• Contract – where processing is necessary for the performance of a contract.
• Legal obligation – where we are required to comply with the law.
• Legitimate interests – where we process your data in ways you would reasonably expect.

How We Store and Protect Your Data

We store your data securely in encrypted systems and take all reasonable precautions to prevent unauthorised access or disclosure. We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal or regulatory obligations.

Sharing Your Data

We do not sell, rent, or trade your personal data. We may share your data with trusted third parties only where necessary, such as:

• Legal or regulatory bodies
• IT service providers who support our systems
• Professional advisors (e.g., barristers)

All third parties are required to respect the confidentiality and security of your data.

Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (in certain circumstances)
• Object to or restrict processing
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: [Insert Contact Email]

Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

Meta and other Social Platforms Lead Ads

If you submit your information through a Facebook, Instagram or other Social media platforms  Instant Form Ad, we will use the data solely to respond to your enquiry or contact you and in accordance with this policy. Facebook may also process your data – please refer to Facebook’s Data Policy for more information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Data Protection Officer
RNW Solicitors
6A St Marks Street, Bolton,
Greater Manchester, BL3 6NR
Email: rw@rnwsolicitors.com
0044 (0)330 175 7627